Recommendations and insights

ACT@Scale Handbook

It has been important for ACT@Scale to support knowledge transfer across Europe and beyond. As a means to support this, a handbook has been published and intend to assist other regions in their efforts to scale good practices for the benefit of European citizens. Press the link in the picture to access  the book.

Lessons learned

The recommendations below present different aspects and lessons learned in the implementation and upscaling of health and care services, and how to further secure collaboration and knowledge transfer between different regions in Europe.

The content of the recommendations are based on the presentations and discussions at an event hosted by ACT@Scale at the Week of Health and Innovation (WHINN) October 2017 in Odense, Denmark, entitled “Telehealth and Care Coordination: What we did right and what we did wrong?”. The event was a self critical reflection of the activities of the group and combined short presentations and discussion where the speakers shared their experience and learning on successful and less successful deployment of scaling up telehealth and care co-ordination.

Based on these experiences the ACT@Scale project developed 8 recommendations for doing telehealth and care coordination at scale. Press the Tips to read more

‘Select a program with convincing evidence.’
‘The maturity level of the service and management engagement are key. ’
‘Be effective in running the collaborative meetings.’
‘Build a collaborative team representative of all stakeholders’
‘Build a collaborative team of ambassadors from all relevant stakeholder groups’
‘Adaptation of priorities and strategies in program’s implementation process’
‘Implement the program into the existing care model using substitution of pathway elements.’
‘Make use of proven care models such as the chronic care model.’

The event was organised in collaboration with the European Innovation Partnership on Active and Healthy Ageing (EIP on AHA) and was also a result of a recently signed Memorandum of Understanding between the Scottish Digital Health and Care Institute and one of the ACT@Scale partners, the Region of Southern Denmark.


Insights from partners

To sum up lessons learned and recommendations from ACT@Scale, a series of videoes have been prepared to deliver the project’s key messages in a vibrant and interactive way.

Watch the videos by clicking on the links below.


Stanton Newman, City University London

Stefan Störk, Universitätsklinikum Würzburg

Helen Schonenberg, Philips Electronics

Danika Schepis, Kronikgune

Maarten Lahr , University Medical Center Groningen